Research Solutions

Quantitative Solution

We are one of the preferred service providers of wide range of Quantitative Research to our respected
clients. We conduct a range of quantitative research services, through which an informed decision can be
taken and we could obtain reliable statistical results. On the basis of your research objective &
utilizing our expertise, we could help you with the most suitable approach.

We support clients with all common Quantitative Research Methods:
Survey Scripting & HostingSurvey Scripting & Hosting
Survey Scripting & Hosting

At Frequent Research, we are an experienced and qualified team of professionals who have
proven expertise in research and programming on leading survey programming platforms. We
have also worked across a wide variety of sectors and industries, programming their
complex surveys at competitive prices.

We have stringent quality assurance procedures in our survey programming process. Snware
Research provides Fastest ,easiest and just plain best survey solution to all its
valuable clients for their Survey Programming needs in Decipher by getting the license
from their End.

Frequent Have the experienced and dedicated team of professionals in-house who have the
deep knowledge of Market Research Process and always strives to provide the Robust and
Flexible research solution to our clients.

Frequent Research offers innovative, superior programming market surveys that are
flexible, robust, dependable and scalable in supporting our clients’ ever-changing needs
in this dynamic arena of market research. Our Survey design and development
services include :

  • Survey DesignSurvey Design
  • Survey ProgrammingSurvey Programming
  • Survey website hostingSurvey website hosting
  • Database supportDatabase support
  • real-timeOnline and real-time monitoring tools

We can customize web-surveys as per your requirements for extensive graphics and software
capabilities like Flash Shop-shelves, Page turnaround, movies, Card sort, magnifiers,
Back-ground downloads, complex logics ,Games .Pictorial advertisements with related
questions,
passwords, can also be incorporated in the surveys.

Our programmers possess the expertise of programming multilingual surveys in European and
Oriental languages.We have devised several survey methodologies and system which are
applicable
as per our client’s requisites. For Online Survey Programming, we make use of methods like
Internet-based collection and dissemination of survey data by programming questionnaires as
well
as establishing a secure infrastructure where responses can be stored and reported.

Our programmers are trained and highly skilled in using programming languages and web
technologies like Active Server Pages, HTML, DHTML, Front Page, VB Script, JavaScript,
Active X
Controls etc. Our Team has extensive experience in multiple programming packages that
support
multiple requirements of the clients.This has enabled us to customized the needs of our
clients
to provide them unparalleled services that will radically improve performance related to
speed,
quality and cost of business processes and services.

We are proficient in using Confirm IT,Kinesis,SPSS-Dimesion,Decipher, Nebu etc. We are also
flexible in adapting ourselves to any other survey programming software depending upon the
current needs and requirement of our .This helps us in creating the perfect look, feel,
navigation and flow to engage the interviewee with the survey. Thus, Snware provides
seamless
integration of technology to online surveys.

Our Programming Capabilities
  • Multi-mode data collection (Web, Telephone, Mobile, Paper)
  • Customized error messaging
  • Rolling back of incomplete surveys
  • Translation of survey in various European and Asian Languages
  • Advanced quota and user re-direct settings
  • Real-time reporting and data analysis
  • Research data storage in a centralized depository
  • Exporting and importing the data (SPSS, CSV, ASCII and others)
Some Of Our Unique Delivery Standards Are:
  • Feature-rich, intuitive and flexible surveys
  • Programming of complex conjoint and max diff designs
  • Management of complex quota solutions, including least fill and priority selection
    logic
  • Embedded audio/video testing
  • Designing of Image maps / Text or Image highlighter solutions utilized for ad and
    concept testing
  • Programming of surveys in over 40 languages, including double-byte languages
  • Building of custom sliders, drag & drop, image magnifier and page turner
  • Engaging user experience with HTML5 and CSS customizations
  • Creating custom templates and survey layouts to reflect client brand
  • Designing of tracking studies, with a strong focus on consistency and accuracy in
    data
    collection and data mapping
Our Survey Tool Expertise Includes:

Our survey programming team has good hands on experience in tools like:

  • Confirmit
  • Decipher
  • Kinesis
  • SPSS Dimensions
  • Qualtrics
  • Nebu
  • Sawtooth
  • Survey Gizmo

 

Our aim is to partner with every client by offering reliable and high-quality services at
internationally competitive prices.

Frequent Research Solutions is a trusted survey programming service providing the company
with
more than a decade worth of experience in catering to global clients. Our survey programming
services are highly specialized such that we can increase the rate of response by
effectively
engaging the respondents and creating the best survey or questionnaire experience. If you
are
looking for affordable, high-quality, and reliable survey programming services, we are your
right pick.

Data Collection OnlineData Collection Online
Business To Business

Business To Business

We provide millions of business professionals worldwide within your reach.

Get Opinions from Business Professionals in Industries Ranging From Financial
Services to Real
Estate To Consumer

More Than 2.85 Million+ B2B Panellist Globally

From small to large, from a target niche to a global representation, Frequent
Research gives you
access to the highest quality online B2B panel-lists around the world to gain
the
insights you
need.

The proprietary Frequent panels are actively managed with continuous in-depth
member
profiling
and rigorous quality control; we combine innovative and effective methods and
techniques to
identify, engage and retain members; and we offer extensive segmentation
variables
for sampling
targeted audiences – all to deliver the best in the industry in terms of
responsive,
reliable
panel-lists, and exceptional quality data.

Based on the proven approach we’ve fine-tuned our online proprietary panels rely
on
deep
profiling to carefully build and regularly update each panel based on the very
specific
demographics of your target audience. This ensures you have access to
survey-ready
panels that
have been assembled for the sole purpose of providing you with the precise
information and
feedback you need to improve your business.
read more

business2consumer

Business To Consumer

More Than 2.2 Million+ Panel-list In 90+ Countries

We Provide Exceptional Sample Quality

We offer access to over 2.1 million+ double opt-in consumer panel-lists, who
have
agreed to be
invited to participate in online surveys. Our consumer panels deliver a
representative sample of
each country’s population, with extensive geographical, socio-economic and
product/service
preference profiling. Our online service offers precise research results for
custom
ad-hoc
projects and long term tracking studies with expedited field schedules and
cost-effectiveness.

We bring the right people with each research project is driven by data quality.
To
meet the
changing needs of clients we are continuously refreshing our panel with new
members.
We actively
recruit for our panel using social media, advertising, search marketing,
incentivized panel
referrals, local community groups, telephone and other snowballing methods.

However, our most successful method of attracting new members is through our
current
panel
membership. We actively reward members for introducing new people and manage a
dedicated program
to this effect. We also incentivize with cash, not just points. Over 800+ new
consumers and
businesses register with us each month.

Our Consumer Panel’s focus is to provide a global community where consumers can
openly voice
their opinions and ideas, making sure their voices are heard all over the world.
read more

HEALTH CARE

HEALTH CARE

145K+ Healthcare Panel-list (HCP’s, KOLs Patients, Caregivers, Nurses, Payers
etc.)

24,000+ Physicians Covering 10+ Countries

We are specialized in marketing research in the healthcare industry in India,
Australia, Japan,
Singapore, Malaysia, China, U.S.A, Canada, U.K, France, Germany, Italy &
Spain.
We have a
small healthcare panel which is in growing stage. However, having wide pool of
30+
trusted
partners, with the help of them we can provide extensive reach in Latin America,
Europe, South
Africa and in Middle East.

Our healthcare specialization provide access HCPs including Physicians, Allied
Healthcare
Professionals, Payers, Patients, Caregivers, Radiologists, Surgeons, Private
Practitioners,
Lab-Technicians, Lab-Managers, Nurses (i.e. Head Nurses, Wound Care Nurses,
Surgical
Theatre
Nurses, Stoma Nurses, Diabetes Nurses, General Nurses.), Hospital Directors and
key
opinion
leaders (KOLs) from the ASIA, US, Canada and Europe.

We offer qualitative and quantitative insights with our Healthcare field network
who
are
medically-experienced/ knowledgeable moderators, interviewers, recruiters,
ethnographers,
analysts to deliver strategic recommendations to our clients and to achieve
their
business
objectives.

We also have highly specialized fieldwork consultancy and team of 250+
freelancer’s
network
dedicated to the healthcare industry.

Our Panel includes variety of Healthcare Professionals from GP’s To Specialist
in
all fields.
read more

Data Collection OfflineData Collection Offline
​​​FACE TO FACE
  • Frequent Research is equipped with fully trained higher end interviewers who
    are
    capable
    of acquiring data by conducting in-person/face to face interviews with all
    sector
    experts and respondents. Moreover, we have good field network to cover all
    major
    critical geographical locations across India and globally too.
  • The Frequent Research team can conduct face-to-face surveys in multiple
    languages
    when
    necessary. Either respondents choose the flag corresponding to their
    preferred
    language,
    or we provide minority-language-speaking interviewers.
  • We have an extensive arrangement for conducting face-to-face interviews
    across
    all
    global locations. At Frequent Research we take all our projects in a
    challenging
    way
    and
    assist our clients in accomplishing all their documentation as well as
    information
    needs.
  • For Face to Face interviews, Frequent Research is partnered with experienced
    and
    certified field agencies in Asia and African countries

capi

Computer Assisted Personal Interviewing

Through CAPI method, we conduct surveys face to face by using netbooks, tablets
and
turn
them
into valuable data. Our field services teams utilize the latest tablet-based
CAPI
software
for efficient and effective personal interviewing with instant data uploads and
performance
monitoring information, allowing rapid turn-around of interview data results.

papi

Pen and Paper Interviewing

PAPI, “pen and paper interview” is a data collection technique, the most
conventional
one:
data is recorded on a paper questionnaire and subsequently entered in a database
for
further
analysis. We have experienced interviewers who are able to properly lead the
communication
process and to control the interview environment.

Our PAPI CAPABILITIES
  • Interviewing is executed using classical paper questionnaires.
  • Respondents are selected according to client’s brief, covering the
    representative
    sample
    of the selected target group (whole population or selected segments).
  • Experienced and well-trained interviewers carry out the interviews. Before
    they
    start to
    work as interviewers they pass several internal trainings proceeded in
    accordance
    with
    general interviewing standards and principles.
  • The quality and promptness of data collection is ensured by regular
    cross-check
    of
    interviewers´ work.

Data Collection CATIData Collection CATI
Cati

Computer Assisted Telephone Interviewing

Frequent Research, one of the Virtual Assistant in India enables Computer-Aided
Telephone
Interviewing. It allows you to rapidly access your customers. The Computer-Aided
Telephone
Interviewing (CATI) software we use is integrated with a completely automated
system.
The
rapid-dial feature is four times as productive as manual dialing. It will allow you
to
save
much
time and get more jobs done.

​​​Our CATI Capabilities
  • 25+Seats availability.
  • 100% audio recordings-ability to record all interviews.
  • Own server, robust dialer, supervisor monitoring, remote barge-in facility.
  • Our enterprise reporting system collects info real time and provides access
    to
    data
    analysis.
  • Our process is fully translucent and thus you stay comfortable throughout.
  • We offer services to almost all industries-healthcare, insurance, real
    estate,
    broadcasting advertising…
  • We provide CATI, CAPI, and CAWI in 30 plus different languages.
  • Our auto dialing system assures limited human errors as well as more
    valuable
    responses
    with recordings
  • We ensure absolute data security and confidentiality.
  • Our CATI Centre staff are multilingual, and we always allocate native
    speakers
    to
    projects fielded outside of English-speaking countries to ensure the utmost
    accuracy
    in
    our research and translation.
  • By keeping all our language and translation services, project management and
    quality
    control in-house, we are able to guarantee consistency and quality across
    every
    country
    involved in your study.
  • We have capabilities to dial out B2B professionals (CXO, Directors, Senior
    and
    Middle
    Management Staff, Dealers, Distributors, Retailers), Healthcare
    professionals
    (across
    all stake holders. i.e. physicians across specialties, patients, caretakers,
    pharmacists, nurses, etc.), IT professionals (CIO, CTO, Technology leaders,
    IT
    heads, IT
    Manager) and Consumers.
  • Frequent Research operate 24/7, meaning that we can connect with
    hard-to-reach
    individuals regardless of their time zone or shift pattern.

Data Collection CAWIData Collection CAWI
cawi

CAWI (Computer Assisted Web Interview)/ONLINE

Our panel capability and our experience enable us to deliver hassle-free online surveys,
backed
up with reliable data, statistical reporting, valuable analysis and specialist
consulting.
If
you need to understand the needs of your customers, staff or prospective clients and you
want to
evaluate your products and services, we can cater for all of your requirements reliably,
efficiently and cost-effectively.

Through our online panels, we delivers a valuable high-quality data to help our clients
make
informed business decisions. We have a very reliable partners with the help of them we
can
reach
to any hard to reach respondents.

With the help of our advanced panel recruitment and profile categorization methods, we
can
offer
you b2b panel, consumer panel, and specialty panels in following countries:

  • Asia: India, China, Indonesia, Russia, Bangladesh, Thailand,
    Vietnam,
    Malaysia, Singapore, Sri Lanka, Philippines, Maldives, Nepal, Hong Kong
  • USA: North & South America
  • Middle East: UAE, Saudi Arabia, Turkey, Qatar, Bahrain,
    Lebanon,
    Jordan, Kuwait.
  • Europe: France, Germany, Italy, Spain, UK, Sweden.
  • North Africa: Egypt, Morocco.

Data Processing & AnalysisData Processing & Analysis
Data Processsing Analysis

Data Processing & Analysis Service Includes
  • Data Preparation: Data cleaning, Data Entry, merging, and summarization
  • Data Processing and Tabulation: Our analysts are skilled in various tools like
    SPSS,
    Quantum, and Excel. We can process the market research data and handle
    tabulation
    for
    clients.
  • Open End Coding/Verbatim Coding: Our specialist processors are fully experienced
    in
    coding responses to open-ended questions under key headings. Verbatim comments
    can
    be
    included if required to add further Data Processing insight into the thinking
    behind
    the
    responses.
  • Statistical Analysis: Calculation of statistical error Market Segmentation,
    Sampling
    techniques, Ratio estimation, Principal Components Analysis, Cluster Analysis,
    Benchmarking, Perform Multi-Variate testing, Factor Analysis, Market
    Segmentation,
    AE
    Analysis, Conjoint Analysis, Correlation & Regression etc.

Our analysts are experienced in market research techniques and can handle your data
processing
and tabulation needs. Our analysts have expertise across industry-standard packages and
tools
such as Quantum, SPSS, Dimensions and Wincross

Verbatim CodingVerbatim Coding
Verbatim Coding

Verbatim Coding

Open Ends Coding or Verbatim Coding is a systematic process of transforming textual
or
open-ended comments and responses to numeric codes for intelligent data processing.
Data
input
sources could be from an Excel, Access, ASCII or .DAT raw data which are coded based
on
a
standard set or universal code frames. The specific codes are assigned to specific
questions
to
transform comments or verbatim responses that facilitates tabulation.

We understand the importance of coding with our years of experience and expertise to
coding
Open-Ended. Our Coding teams work on brand coding and Message coding either on
ascribe
or
manually. Manual coding is carried out, usually on ‘question’ basis, whereby one
coder
will
code
one question in order to ensure consistency of interpretation.

We have the expertise and the scale to provide quality control in the coding process
strongly to
our clients with the highest quality market research Coding services at extremely
competitive
rate, fast and reliable service turnaround time no matter what survey sample size
you
may
have.

Coding Process Overview:
  • Receive data file from you with open ended or verbatim responses
  • Formulate the code frame and send back for client approval
  • Punch appropriate codes for all open- end responses using updated code frame
  • Resolve incomplete survey responses
  • Perform quality check and proof reading on coded responses
  • Finalize and submit completed code book for client approval

Charting & ReportingCharting & Reporting

Reports Dashboard Online/OfflineReports Dashboard Online/Offline

Translation & TranscriptionTranslation & Transcription
Our Professionals
  • Our team comprises of highly skilled language experts, who have excellent
    spoken
    and
    written skills in the languages of their specialization.
  • Our professionals are trained in the domain of language translating,
    documentation
    and
    proofreading, voice over, software localization and the like. We have
    advanced
    tech-savvy employees, who understand the source and target language.
  • Our emphasis lies on providing creative, accurate and clarity services to
    our
    clients.
    They will make sure that the final product is virtually flawless,
    grammatically,
    linguistically and culturally.

Why Choose Us?
  • We understand the importance of delivering clear, accurate and creative
    service,
    which
    translates the need of the client.
  • We pride ourselves in setting the bar high for quality, accuracy, price and
    timely
    delivery.
  • A very strict selection procedure is followed by our recruiting team so as
    to
    ensure
    that only best brains is hired to handle the translations.

Due to our strong network of native translators with Industry expertise and our
internal
quality process as well as the use of translation technology tools, we are able
to
offer
top
quality translation solution at most competitive rates.

Our range of languages includes:
  • African Language Translation
  • American Language Translation
  • Middle Eastern Language Translation
  • Middle Eastern Language Translation
  • European Language Translation
  • Asian Language Translation

Our transcription team provides top-quality, accurate transcription of all audio
and
video
recordings. Our dedicated and experienced linguists have exceptional
word-processing
skills
and pay meticulous attention to detail.

All transcriptions are carefully reviewed and proofread prior to the final
submittal.
We
provide uncompromising quality, rates within your budget, highly accurate
transcripts
and
timely & convenient delivery. All transcripts submitted by our skilled and
experienced
transcriptionists in different languages are proofread and reviewed to ensure
accuracy.

We will handle all manner of transcribing, right from comprehensive and
continuous
transcription workflow, and dictation, and tracking, report delivery to even
archiving
and
billing. Our transcription staff are equipped to handle the following Specialties:

  • Audio and Media Transcription Services
  • Financial Transcription Services
  • Legal Transcription Services
  • Medical Transcription Services
  • Interview Transcription Services
  • Investigation Transcription Services
  • Call-in / Phone-in Dictation System
  • Insurance Transcription Services
  • Business Transcription Services

Guaranteed rapid turnaround and on-time delivery. Every single time!

Qualitative Solution

Qualitative research is a very powerful tool in exhaustively examining an issue to its core, and
uncovering underlying perceptions and rationalizations that manifest in different attitudes and
behaviours. Frequent Research conducts both focus groups and in-depth interviews to this effect.

We support clients with all common Qualitative Research Methods:
Focus Group DiscussionFocus Group Discussion
Focus Group Discussion

​​​Focus Group Discussion

Focus groups are conducted at Frequent Research’s specially designed facilities under
the direction of a skill full and experienced moderator.

For a more comprehensive experience, representatives of the client are invited to
watch the focus groups, as they are carried out, through a closed circuit TV system
and a one-way mirror, and witness first-hand the group dynamics as the discussion
unfolds. Arrangements can be made to provide our customers with simultaneous
translation of the sessions to a different language.

Group interviews conducted by a trained facilitator in a specially prepared studio.
The discussion usually takes 6-8 people involved, selected by a special scheme of
recruitment. Studio focus usually is equipped with one-way mirror, which allows
direct observation of the meeting by researchers and customers. The discussion is
recorded with a video camera, so that you can then analyze all the comments and
reactions of the participants.

In-Depth InterviewsIn-Depth Interviews
In-Depth Interviews

​​​​​​In-Depth Interviews

Frequent Research also offers one to one in-depth interviews. These are conducted by
senior research executives of the company, who possess the knowledge and versatility
to extract all essential and valuable information from a respondent. In-depth
interviews can be extremely useful in product concept development as well as
determining habits and attitudes of specific or hard to find target groups.

Individual in-depth interviews conducted personally by the most trained interviewer
or moderator. Often used in studies of experts are to gather in-depth knowledge in
the area of interest to us. Often used as an exploratory study before designing the
questionnaire used in the quantitative or quantitative survey as a technique that
helps understand the results of such a study.