Privacy Policy

Last Updated: January 13, 2020

This privacy policy (“Policy”) is posted by Frequent Research
Fieldwork Solutions (“we,” “us,” or “Frequent Research Fieldwork
Solutions”), and governs uses of Frequent Research Fieldwork Solution”s
main website, located at and including
all individual pages or links under that domain (the “Site”). This
Policy also governs our collection and use of personal information via
the Site or other communications or survey research under the
Frequent Research Fieldwork Solutions or “Survey
Surfing” brand names. We”ve developed this Policy to describe (1)
how we collect, use, transfer, and store information of individuals
(“you” or “your”); (2) your choices regarding your personal information;
and (3) how we ensure your privacy.

Please note that other Frequent Research Fieldwork Solutions products
or services, including but not limited to Frequent Research Fieldwork
Solution”s Insights platform and the Turn2Opinion or Myfrequentreward
website, may be governed by separate privacy policies. This Policy only
applies to the Site, and to the data that we collect through the Site or
other Frequent Research Fieldwork Solutions or Survey Surfing-branded
communications or surveys. It does not apply to any data that we collect
via other websites where this Policy is not posted.

We make the Site, including this Policy, accessible to individuals
with disabilities. If you are having trouble accessing the Site or this
Policy, please contact us as provided below.

By using the Site or participate in Frequent Research Fieldwork
Solutions branded or Survey Surfing branded research, you consent to the
terms of this Policy, and this Policy forms a binding agreement between
you and Frequent Research Fieldwork Solutions. If you do not agree with
the terms of this Policy, do not use the Site or participate in such
research. Continued use of the Site or participation in such research
constitutes your freely given, specific, and informed consent and
agreement to the terms herein.

Notice to Survey Respondents

You acknowledge and agree that your participation in a survey or
other market research program is completely voluntary, and that Frequent
Research Fieldwork Solution”s use of your personal information is
carried out with your consent. Frequent Research Fieldwork Solutions may
collect personal information directly from you when you voluntarily
provide it to Frequent Research Fieldwork Solutions, or Frequent
Research Fieldwork Solutions may obtain personal information from
unrelated parties we collaborate with, including third-party panels who
have obtained your consent.

You may also provide personal information to Frequent Research
Fieldwork Solutions via the Survey Surfing website, which respondents
may access directly, or via invitations or advertisements on third-party
websites. Information provided via Survey Surfing will be used by
Frequent Research Fieldwork Solutions to direct respondents to
third-party surveys, and may in some cases be used to recruit members
for Turn2Opinon, MyFrequentReward, Frequent Research Fieldwork
Solution”s proprietary panel.

Frequent Research Fieldwork Solutions also serves as a platform for
panellists who originate from third-party panels with the purpose of
sharing consumer opinions and data with Frequent Research Fieldwork
Solution”s clients. You acknowledge and agree that in such cases your
direct relationship is with the third-party panel, which determines the
purposes and means for processing your personal information. In such
cases, Frequent Research Fieldwork Solutions will only process your
personal information at the request of the third-party panel.

Any surveys and other market research programs administered by
Frequent Research Fieldwork Solutions clients, partners or other third
parties and the data collected in connection with those surveys and
other market research programs are not subject to this Policy. You are
strongly encouraged to review and understand the privacy policies of
such third parties.

By participating in any of our surveys or other market research
programs or any of our websites following any notice of a change to this
Policy, you freely and specifically give us your consent to collect,
use, transfer and disclose your personal information in the manner
specified in the then-current Privacy Policy.

Your Personal Information 

Frequent Research Fieldwork Solutions conforms its privacy and
security practices to applicable laws, codes, and regulations,
including, without limitation, the General Data Protection Regulation

As used in this Policy, “personal data” and “personal information”
mean information that identifies, relates to, describes, is capable of
being associated with, or could reasonably be linked with a particular
data subject, consumer, or household. Personal information includes
information such as real names, postal addresses, email addresses, and
social security numbers.

Frequent Research Fieldwork Solutions may collect personal
information when you voluntarily provide it, or when we receive it from
third parties who have secured your consent to share it. Your
participation in a survey or other research is voluntary. Surveys and
other research administered by Frequent Research Fieldwork Solution”s
clients, partners or other third parties and the information collected
therein are not subject to this Policy; provided, however, that if
Frequent Research Fieldwork Solutions collects personal information in
connection with a third party”s survey or research, such personal
information collection is subject to this Policy.

We use your information to operate, evaluate, and improve our
business, including for such purposes as developing new products and
services, managing our communications, and analysing our products. If
you provide us with your name and contact information, we will use this
information to answer requests from you, communicate with you regarding
any services we are providing to you, inform you about new products and
services (unless and until you opt-out of marketing information), and
deliver email updates, newsletters, or other communications to which
you”ve subscribed. We may also use information derived from cookies,
pixels, and other technologies to determine your interests in particular
surveys, advertisements, and other communications.

Any e-mail communications to you regarding new products and services,
or any email updates, newsletters, or other communications to which
you”ve subscribed, will contain a link with instructions for how to opt
out of future communications of that type.


We may combine information that your device transmits, information
that you actively submit, and information that we obtain from third
party sources, including suppliers of market research sample and data
marketing platforms that may direct you to our Site, as well as web
publishers, advertisers, and online service providers that may have
obtained information from you or your devices via cookies, pixels, and
other tracking technologies.

Information Tracking Technologies 

We may use or allow third parties to use google analytics on our Site
to monitor the effectiveness of survey qualification. Google Analytics
are small, graphic images on web pages, web-based documents, or in email
messages that allow us or third parties to monitor who is visiting our
Site or if an email has been read. Google Analytics collect the IP
address of the device where the web beacon is sent, the URL of the page
where the web beacon originates, and the time it was viewed. Google
Analytics may be linked to your personal information. We may also use
third-party devices, services, links, or electronic mail to deliver
surveys to you, which may use cookies, Google Analytics, or other
technology to collect information about your visits to our Site (or
other sites) in order to present surveys that may be of interest to you.

We may use a pixel or cookie to examine what is happening on
third-party websites, including programs and sites with marketing and
advertising partners, to improve the understanding of site traffic and
market research effectiveness. Respondents or participants in survey or
survey panels that are hosted on, accessed by, or routed through the
Site should consult the privacy and other policies of third parties
through whom they are providing information.

Use of Cookies 

For more information on our use of cookies, read Frequent Research
Fieldwork Solution”s Cookie Policy, which is incorporated herein by this

Other Communications from Frequent Research Panel 

In addition to contacting individuals who have given us their
information, Frequent Research Fieldwork Solutions may also contact
individuals who have visited the Site or may otherwise have interest in
our products and services. All such communications from Frequent
Research Fieldwork Solutions will include a link allowing you to opt out
of future communications. You may also opt out by following the
instructions in the “Contacting Frequent Research Fieldwork Solutions”
section below.

Information Retention and Accuracy 

We make efforts to ensure that personal information we receive,
process, or maintain is accurate, complete, and reliable. We rely on the
accuracy of the information provided directly to us but accept
responsibility for the management and confidentiality of the personal
information collected. In general, we keep personal information only as
long as we need it to provide you the services you requested. We may
also process data on behalf of third parties who have engaged us. We
keep personal information processed on behalf of third parties for as
long as needed to provide services to third party in question. However,
we reserve the right to retain personal information for any period
required by law or to comply with our legal obligations, resolve
disputes, and enforce our agreements.

Protection of Personal Information 

Frequent Research Fieldwork Solutions uses reasonable security
measures in an effort to prevent loss, misuse, and alteration of
information under our control. However, we cannot guarantee the security
of information on or transmitted via the Internet. We rely on various
security procedures and systems to ensure the secure storage and
transmission of data, including encryption and authentication technology
licensed from third parties, to effect secure transmission of
confidential information. Additionally, we have absolutely no control
over the security of other sites you might visit, interact with, or do
business with.

If we learn of a security systems breach, we may attempt to notify
you electronically so that you can take appropriate protective steps, by
posting a notice on the Site if a security and/or sending an email to
you at the email address you have previously provided to us. Depending
on where you live, you may have a legal right to receive notice of a
security breach in writing. To receive a free written notice of a
security breach, or to withdraw your consent from receiving electronic
notice, you should notify us.

Choice Regarding Collection, Use & Distribution 

You can choose whether your personal information is (i) disclosed to a
third party or (ii) used for a purpose that is materially different
from the purpose(s) for which it was originally collected or
subsequently authorized by the individuals. If you choose to opt out,
please contact us via email at
In such an event, you will be only able to access public areas of the
Site and may be limited in the use of the Site. In certain cases,
limiting the use and disclosure of your personal data may impact
functionality or prevent the use of Frequent Research Fieldwork
Solutions products or services.

Third Party Websites and Content 

This Policy applies solely to the Site and to Frequent Research
Fieldwork Solution”s surveys and research, and not to any other product,
service, content, surveys or research of third parties. 

The Site may also contain other links to external websites, and areas
where you can provide information to third parties. These are provided
for your convenience only, and we do not have control over the content
or privacy and security practices and policies of such third parties or
third-party sites. Any personal information you provide in such areas,
and on such linked pages, is provided directly to that third party and
is subject to that third party”s privacy policy. Please learn about the
privacy and security practices and policies of external websites and
third-parties before providing them with personal information.

Access and Correction 

You may access your information by contacting us at the address
below. You have the right to correct, amend, or delete that information
where it is inaccurate, or has been processed in violation of the
Privacy Shield Principles, except where the burden or expense of
providing access would be disproportionate to the risks to the
individual”s privacy in the case in question, or where the rights of
persons other than the individual would be violated.

We maintain processes or mechanisms to allow you to review, update,
correct or delete personal information held by us. You may make changes
to your account information, access, correct, or delete personal
information held by Frequent Research Fieldwork Solutions by contacting
us at:

Frequent Research Fieldwork Solutions
B 96, Pushpanjali Enclave, Pitampura Delhi – 110034

Delhi – 110085 (India)

To protect your privacy and security, Frequent Research Fieldwork
Solutions may also take reasonable steps to verify your identity before
making corrections to or deleting your information. We will respond to
your request for access to modify or delete your information within a
reasonable timeframe.

Changes to this Privacy Policy 

We reserve the right to modify this Policy at any time. If we decide
to change our Policy, we will prominently post those changes here and
any other place we deem appropriate, so you are always aware of what
information we collect, how we use it, and under what circumstances, if
any, we disclose it. If we make any material changes, we will notify you
either by way of an email or by a notice on this Site. We will use
information in accordance with the Policy as it was in effect at the
time information was collected.