Industry overview
What is shaping information technology
IT services and technology companies sell to CIOs, IT heads and business leaders through long, multi-stakeholder buying cycles where trust and proof matter.
- Buying committees are getting larger
- Thought leadership and proof points shorten sales cycles
- Win/loss evidence improves bids
Client background
An Indian IT services company expanding in Europe, working in Germany, France & Switzerland. Client identity is withheld to protect confidentiality.
- Organisation
- An Indian IT services company expanding in Europe
- Sector
- Information technology
- Team engaged
- Digital Marketing
- Services
- B2B digital marketing, Content marketing, Lead generation
Client challenge
The company had strong delivery credentials but little brand recognition in continental Europe, and its English-only marketing generated few conversations with target accounts. Its few European clients had come through personal networks, which could not support the growth targets set by the board.
Research objectives
- Deliver on the brief: generating qualified enterprise leads in Europe.
- Design around the real needs of target accounts.
- Set measurable targets and a tracking baseline before launch.
- Improve results through structured testing, reported in plain language.
Target audience
The work focused on 200 target accounts.
- target accounts200
Audiences we typically reach in information technology
CIOs and IT headsBusiness decision-makersProcurement teamsExisting clientsPartners and resellers
Geographic coverage
Coverage: Germany, France & Switzerland. Markets: Germany, France and Switzerland.
- Germany
- France
- Switzerland
Research methodology
A test-and-learn programme: a clear baseline, focused campaigns and weekly optimisation against agreed targets.
- 1Brief
- 2Localised content
- 3LinkedIn campaigns
- 4Account-based outreach
- 5Insight
We localised core content into German and French, created industry-specific case studies, ran LinkedIn campaigns targeting IT and business leaders at named accounts, and supported sales with account-based outreach sequences. Target accounts were chosen with the sales team using industry, size and technology signals, and outreach messages were tailored to each industry’s priorities, such as compliance in banking and automation in manufacturing.
B2B digital marketingContent marketingLead generation
Sampling strategy
- target accounts
- 200
- Audiences were defined from the client's customer data and platform targeting, with test and control groups where possible.
Data collection
- Campaign, website and CRM data were tracked daily through analytics and ad platforms.
Data quality & validation
- Conversion tracking tested end to end
- Consistent UTM tagging on every link
- Numbers reconciled between ad platforms and analytics
- Two-person check before anything goes live
Data analysis
- Funnel analysis from impression to lead or sale
- A/B test results on creatives, keywords and pages
- Channel and campaign attribution
Key findings
- Engagement from target accounts grew steadily, and the sales team secured meetings with several large prospects that had previously ignored outreach.
Localisation signalled commitment to the market as much as it improved understanding.
Recommendations
- Build on the core insight: localisation signalled commitment to the market as much as it improved understanding.
- Focus effort where the evidence was strongest: engagement from target accounts grew steadily, and the sales team secured meetings with several large prospects that had previously ignored outreach.
- Re-measure after the changes to confirm the effect.
Business impact
- Several conversations turned into proposals within the first year, and the company opened a small sales office in Germany to support the pipeline.
What changed in the business as a result of the work. Impact is described qualitatively.
Deliverables & next steps
- Campaign assets and landing pages
- Monthly performance report
- Repeat the measure after changes are in place to track progress.
- A natural follow-on question: why do we win or lose deals?
Client identity is withheld to protect confidentiality.