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Advertising Market ResearchCase 03 of 10Illustrative engagement

Measuring brand lift from an online video campaign

A consumer electronics brand

  • RegionUnited Arab Emirates & Saudi Arabia
  • Scope1,000 respondents per market
  • Timeline4 weeks
  • MarketsUnited Arab EmiratesSaudi Arabia
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Illustrative engagement. A representative scenario showing how we approach this kind of work in advertising. It does not describe a specific client; outcomes are described qualitatively.

01

Industry overview

What is shaping advertising

Agencies and advertisers need to know whether campaigns will work before launch and whether they worked afterwards, across TV, digital and outdoor.

  • Pre-testing reduces the risk of costly campaigns
  • Brand lift is measured across channels
  • Audiences are fragmented across platforms
02

Client background

A consumer electronics brand, working in United Arab Emirates & Saudi Arabia. This is an illustrative engagement: a representative scenario showing how we approach this kind of work, not a named client project.

Organisation
A consumer electronics brand
Sector
Advertising
Team engaged
Market Research
Services
Quantitative research, Video marketing, Digital analytics & reporting
03

Client challenge

A large share of the launch budget went into online video, but view counts said little about whether people now preferred the brand.

04

Research objectives

  • Deliver on the brief: measuring brand lift from an online video campaign.
  • Understand the views, needs and behaviour of respondents.
  • Produce results that can be compared across groups and locations.
  • Give the client evidence it can act on within 4 weeks.
05

Target audience

The work focused on 1,000 respondents.

  • respondents1,000

Audiences we typically reach in advertising

Target audiencesBrand managersMedia plannersViewers and readersAgency teams

06

Geographic coverage

Coverage: United Arab Emirates & Saudi Arabia. Markets: United Arab Emirates and Saudi Arabia.

  • United Arab Emirates
  • Saudi Arabia
07

Research methodology

A structured quantitative design, so results could be compared across groups, locations and time.

  1. 1Brief
  2. 2Exposed vs control survey
  3. 3Bilingual questionnaire
  4. 4Insight

We compared people who had seen the campaign with a matched control group, in Arabic and English, measuring awareness, feature recall and consideration.

Quantitative researchVideo marketingDigital analytics & reporting

08

Sampling strategy

respondents
1,000
  • The sample was designed with the client around the decision to be made, with quotas to keep key groups readable.
09

Data collection

Brief & design Sampling & set-up Fieldwork Analysis Reporting Indicative split of the 4-week timeline.
  • Data was collected with the methods listed below, managed by a dedicated project team.
10

Data quality & validation

  • Logic and range checks on the final data
  • Work carried out under our ISO 20252 quality procedures
11

Data analysis

  • Cross-tabulation by key groups and locations
  • Significance testing on the differences that mattered
  • Interactive dashboard for ongoing tracking
12

Key findings

  • Arabic versions were re-cut with the key feature stated earlier.
Exposure is not persuasion; you need a control group to see the difference.
13

Recommendations

  • Build on the core insight: exposure is not persuasion; you need a control group to see the difference.
  • Focus effort where the evidence was strongest: arabic versions were re-cut with the key feature stated earlier.
  • Re-measure after the changes to confirm the effect.
14

Business impact

  • The campaign lifted awareness in both markets but feature recall only in the UAE, where the ads were shown in English.

What changed in the business as a result of the work. Impact is described qualitatively.

15

Deliverables & next steps

  • Insight report and management presentation
  • Cleaned data file and data tables
  • Interactive dashboard
  • Repeat the measure after changes are in place to track progress.
  • A natural follow-on question: will this ad work?

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