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Manufacturing & industrial

Aerospaceresearch, results and real stories.

Aerospace brings together airlines, airports, MRO providers and component suppliers, with safety, reliability and certification at the centre of every decision.

See the case studies Download all as one PDF
  • 10case studies
  • 9markets
  • 3teams involved

What is shaping the industry

  1. 01Passenger experience is a key differentiator for airlines and airports
  2. 02MRO and component buying depends on certification and turnaround
  3. 03Skilled talent is in short supply

Who we research

PassengersAirline and airport managersMRO providersComponent suppliersEngineers and technicians

Questions we answer

  1. Q1What shapes the passenger experience?
  2. Q2How do airlines choose MRO partners?
  3. Q3Where are supplier gaps?
  4. Q4What attracts and retains aviation talent?
Australia2 case studies Hong Kong1 case studies India6 case studies Indonesia2 case studies Malaysia2 case studies New Zealand2 case studies Qatar1 case studies Saudi Arabia1 case studies United Arab Emirates2 case studies Markets in these case studies
  • India6
  • United Arab Emirates2
  • Malaysia2
  • Indonesia2
  • Australia2
  • New Zealand2
  • Saudi Arabia1
  • Qatar1
  • Hong Kong1
Case studies

Aerospace case studies.

All teams 10 Market Research 8 Digital Marketing 1 IT & Development 1
  1. 01case ResearchA passenger experience tracker for a domestic airlineA domestic airline Ongoing monthly programme
  2. 02case ResearchWhat airline engineering heads expect from a maintenance partnerAn aircraft maintenance, repair and overhaul provider 7 weeks
  3. 03case ResearchUnderstanding why travellers shop, or don’t, at airport storesAn airport retail concessionaire 5 weeks
  4. 04case ResearchMapping the aerospace component supplier ecosystemAn industry development agency 10 weeks
  5. 05case DigitalFilling seats at a pilot and aviation training academyAn aviation training academy 6 months
  6. 06case ResearchTesting changes to a frequent flyer programmeA South-East Asian airline loyalty programme 6 weeks
  7. 07case ResearchAssessing demand for regional helicopter servicesA state tourism and aviation department 8 weeks
  8. 08case ResearchUnderstanding skills shortages in aircraft maintenanceA skills development council 8 weeks
  9. 09case TechnologyReducing call volumes with a smarter support assistantA regional airline in Australasia 4 months
  10. 10case ResearchAn accessibility audit of passenger journeys at airportsAn airport operator 7 weeks

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